As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

• Training Delivery & Support: Deliver rapid-response training tailored to the specific needs of your assigned markets, with travel requirements determined by regional needs and priorities.
• Structured Learning Experiences: Lead both virtual and in-person training sessions by:
  
  • Leveraging reporting tools, supervisor feedback, and direct observation (both virtual and
    in-person) to conduct in-depth Friday Deep Dives. Use these insights to identify, prioritize, and
    address individual and small group training gaps.
• Operational Support: Provide ongoing assistance to operations team members across multiple
  channels, including phone, email (Outlook), Teams, and the Ivanti Support Portal.
• Collaboration with Leadership: Regularly engage with your assigned VP to align on key
  priorities, including:
  • Determining the appropriate training format (virtual or in-field).
  • Scheduling, organizing, and tailoring training content modules for delivery.
• Performance Tracking & Metrics: Track and organize performance data for each Field Operations Specialist (FOS) role. Utilize tools like PowerBI, Operation Meetings to automate visibility into
  competency improvements or identify deficiencies, ensuring that training is both effective and targeted.
• Training Program Design: Partner with Operational Leadership to design and execute structured, role-specific training programs that meet the evolving needs of the organization.
• Support Company Initiatives: Contribute to the successful execution of company- wide initiatives, following strategic direction from Senior Leadership.
• Targeted Training Delivery: Provide training to a variety of team members, including new hires,
  acquisitions, recently promoted individuals, and team members at all role levels, up to and including District Operations (DO).

• Collision Estimating Experience: Proficiency in writing collision estimates using
  CCC and/or Mitchell Cloud systems is required.
• Travel Availability: Ability to travel up to 50% of the month to visit repair stores within your assigned markets.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to engage and educate diverse audiences effectively.
• Technical Proficiency: Advanced computer skills, including proficiency in Microsoft Office (especially Outlook and Teams) and experience using business intelligence tools like PowerBI.
• Adaptability & Learning Agility: Strong ability to learn new concepts and tools
  quickly and adapt to changing priorities.
• Thriving in a Fast-Paced Environment: Proven ability to excel in a high-energy, fast-paced setting, demonstrating resilience and flexibility under pressure.

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Crash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.