Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

• Improve and Sustain Overall Repair Quality: Collaborate with the Quality Assurance team to ensure repairs meet Crash Champions standards
• User-Generated Audits: To identify underlying causes of poor quality/performance
• Work with Shop Teammates: To enhance skills that leverage existing assets to increase the organization’s quality, efficiency and profitability.
• Conduct Teammate Development: Focus on outlining equipment operation, best practices, safety, and maintenance; Manage all I-CAR and OEM skill development and training requirement compliance.
• Address Skill or Facility/Equipment Based Concerns: Address concerns with the goal of improving downstream quality
• Ensure Readiness Related to New Company Initiatives: Implement product/equipment launches, streamlining on-site implementation; Ensure that locations are preparing for emerging technology, equipment requirements, and technical repair data.
• Support Facilities Team: Proactively troubleshoot and support vendors through Service Channel tickets.

Competencies:

Core Competencies:

• Teamwork – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting
• Accountability – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for
• Results Driven – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted
• Sound Judgment – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely
• Customer Focus – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and

Specialized Competencies:

• Analytical Mindset – Ability to analyze data to identify trends and opportunities to improve organizational performance.
• Time Management – Ability to analyze workload, assign priorities and maintain focus on tasks at hand in order to efficiently get work done.
• Attention to Detail – Ability to process detailed information effectively, consistently and quickly; Ability to catch and fix minor errors quickly
• Presentation Skills – Ability to impart key knowledge and information through presentations to both large and small groups and organizations
• Strong Written and Verbal Communication – Ability to provide clear, concise information in writing, via phone or in-person

• In depth knowledge of collision repair principles, techniques, and procedures
• Prior experience working in the Auto/Collision Repair industry
• Ability to coach others
• Proficient in Microsoft Office
• Proficient in multiple virtual platforms, Microsoft Teams/Lifesize/PowerBI/Mobile Apps
• Ability to build partnerships and work collaboratively with others to meet shared objectives
• Possess I-CAR Certifications

• Competitive pay
• Weekly Paychecks
• 401K with company match
• Medical/Vision/Dental Insurance
• Additional elective benefits