As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

JOB PURPOSE: Crash Champions is seeking a Database Administrator (DBA) to join our IT Data Analytics team for seamless operation support, database management, and security management of our database infrastructure. This role involves monitoring and maintaining database performance in SQL Server, keeping up with data availability and applying security. Microsoft Fabric database monitoring is a plus. Responsibilities on on-call support include backups, recovery procedures, implementing security permissions, troubleshooting issues and general support, optimizing performance-tuning with indexes, managing upgrades, and keeping in compliance with data protection policies. The candidate should be skilled in database management, security, optimization, and diagnostics. Strong problem-solving, collaboration, and documentation skills are also required.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Monitor and maintain database performance, ensuring data availability and security.
• On-call support during business hours and non-business hours, including weekends
• Perform regular backups and recovery procedures.
• Implement and manage database security permissions, conducting regular security audits.
• Troubleshoot and resolve database issues.
• Deploy packages.
• Optimize and tune database performance. Conduct regular performance benchmarking to evaluate database efficiency and scalability.
• Create and manage documentation, including data standards, procedures, and definitions. Collaborate with development teams.
• Plan and execute database upgrades and migrations.
• Ensure compliance with data protection regulations and policies.
• Automate database management tasks to enhance operational efficiency.
• Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.
• Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.
• Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.
• Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.
• Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

QUALIFICATIONS:

• Bachelor’s Degree in Management Systems, Engineering, Mathematics, Computer Science, or related field.
• 5+ years’ experience with SQL Server and Azure SQL Server administration, including implementing backup and recovery procedures, performance tuning, and monitoring.
• Knowledge of Microsoft Fabric is a plus.
• Experience working with diverse data sources such as SQL Server, Excel, Access, Flat Files, APIs, RESTful API calls, Smartsheet, and other integrated tools through SSIS or other ETL solutions.
• Ability to write optimized T-SQL code and handle error resolution effectively within MS SQL.
• Attention to detail, including validating data consistency and accuracy, and documenting processes and standards thoroughly.
• Capability to provide database security management, manage permissions, and maintain compliance with best practices.
• Communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Experience with projects in full lifecycle development (SDLC) using tools like Azure DevOps and GIT in a dynamic environment.

TECHNICAL PROFICIENCIES / TOOLS & TECHNOLOGIES:

• Microsoft SQL Server – administration, optimization, and performance tuning
• Azure SQL Server – cloud-based SQL database management
• T-SQL – writing, optimizing, and troubleshooting SQL queries
• MS BI Stack – SSRS (Reporting), SSIS (Integration), SSAS (Analytics)
• Azure Data Factory & Data Warehouse – data integration and warehousing
• JSON/XML – working with semi-structured data formats
• Azure DevOps / GIT – version control and CI/CD workflows
• Smartsheet – data integration and workflow support
• Power BI – data visualization and reporting (preferred but not required)
• Microsoft Fabric Platform – monitoring and integration (preferred)

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties.  Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.

Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Crash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

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