As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

Job Overview

Reporting directly to the Chief Human Resources Officer (CHRO), the Vice President of HR Business Partners will be a strategic leader responsible for driving HR excellence across the Operational Division. This critical role will provide comprehensive HR support, ensuring alignment between human capital strategies and business objectives.

Key Responsibilities

Strategic HR Leadership

• Develop and implement comprehensive HR strategies that directly support Crash Champions' operational excellence and growth objectives
• Serve as the primary strategic HR business partner for East and West Division Operational Senior Vice Presidents, with full accountability for HR Business Partner functions
• Provide strategic HR guidance on complex employee relations issues
• Lead comprehensive performance management initiatives
• Support workforce planning efforts
• Resolve intricate HR challenges that require senior-level intervention
• Design and execute enterprise-level talent management strategies that drive organizational performance and employee engagement
• Lead and elevate the HR Business Partner team in creating and maintaining strong, collaborative partnerships with business leaders
• Deliver comprehensive HR solutions that support the overall business strategy and operational effectiveness

Performance and Talent Management

• Support and execute company-wide performance management initiatives
• Facilitate the implementation of succession planning programs
• Ensure consistent application of talent management strategies across the East and West Divisions
• Assist leaders in effectively executing company-established talent development processes

Compliance and Risk Management

• Ensure absolute compliance with state employment laws, federal regulations, and multi-state employment requirements
• Develop and maintain comprehensive HR policies and procedures that mitigate legal and operational risks
• Conduct thorough investigations of complex employee relations issues
• Provide expert guidance on sensitive and confidential HR matters
• Stay current with evolving employment laws and proactively update organizational practices

Business Partnership and Consultation

• Serve as a strategic partner to business leaders, providing data-driven insights and recommendations
• Develop and track key HR metrics that demonstrate the value and impact of HR initiatives
• Facilitate cross-functional collaboration and communication
• Provide coaching and consultative support to leaders at all levels of the organization

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum of 10+ years of progressive HR experience, with at least 5 years in a senior leadership role
• Extensive knowledge of employment laws and multi-state HR compliance
• Proven track record of strategic HR business partnering
• Advanced problem-solving and conflict resolution skills
• Exceptional communication and interpersonal abilities
• Proficiency in HR information systems and advanced data analytics

Nice to Have

• Master's degree in Human Resources, Organizational Development, or related field
• SHRM-SCP (Senior Certified Professional) or similar advanced HR certification
• Bilingual capabilities (English and Spanish)
• Experience in automotive service, repair, or related operational industries
• Advanced certification in change management or organizational development

Core Competencies

Technical Competencies

• Advanced HR strategy development
• Employment law and compliance expertise
• Performance management systems

Leadership Competencies

• Strategic thinking and business acumen
• Change management leadership
• Emotional intelligence
• Executive presence
• Team building and mentorship
• Cultural sensitivity and inclusion

Technology and Tools

• Proficiency in HRIS systems (e.g., ADP, Workday, SAP SuccessFactors)
• Advanced Excel and data analysis skills
• Experience with performance management platforms

Physical and Travel Requirements

• Ability to travel 25-40% of the time to various Crash Champions locations
• Flexible work arrangement with primary base at corporate office
• Occasional long hours and weekend work may be required

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.